Typically, a grooming session can take anywhere from 20 minutes to 2 hours. The duration varies depending on factors such as the size of the pet, coat condition, hair length, and specific services requested. It's important to note that very hairy and/or large dogs may understandably require more time for a thorough grooming. we prioritize quality and ensure that each pet receives the time and attention they need to look and feel their best.

We recommend every 2 to 6 weeks. This is determined by your pets breed, their coat type, coat quality, and their temperament.

Nope! We use very mild, hypoallergenic and medicated shampoos and conditioners that are safe to be used once a week. In fact, most veterinarians recommend dogs be washed at least once a week with a medicated shampoo if they have skin or coat problems. We also ensure your pets are adequately dry, especially during the summer months, to avoid things like hotspots and irritation from moisture.

We’ll be happy to use any preferred pet-safe or veterinarian prescribed shampoo, as long as it is designed for and safe to use on pets. This is at the discretion of the groomer.

Stylists would love to have you watch them, but dogs become very excited having their owners see them that they can run the risk of being injured. Groomers use many sharp tools while styling and pets that move around on the grooming table are at a higher risk of being wrongly cut.

We can usually book your appointment within days. However there are times during the year which become very busy and it is recommended to schedule as far as 1 or 2 weeks ahead by using our online booking system on our website or by giving us a call. Having your pet on a regular grooming schedule, even for baths or basic services like nail trims, help ensure your pet is comfortable with all grooming and ensures a healthy, happy lifestyle!

If there are too many knots and some matts that take me a while to brush through, I will have to trim their coat 1/2" or less to stay on schedule. If you don't want this short of a coat for your dog. We recommend choosing the Clean-Up Groom Service available without brushing- you can then work on getting the matting out at home.

If you think your dog is matted and do not want him/her trimmed 1/2" or less, you'll have to schedule an appointment that includes dematting because this requires extra time. However, if the matting is too severe, I will have to make the best choice and shave the unmanageable coat.

If you are brushing properly at home, you will know your dog's coat condition before bringing them to me. I do understand that doodle coats can be hard to maintain, so please reach out to me if you need advice on how to better care for your dog's coat at home, I'd love to help!